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Specialty Chapters

One of the most exciting developments in our association in recent years has been the development of chapters among our members for networking and training with ombudsman offices that serve special populations or work in a specialty field. USOA currently has specialty chapters for Children & Families, Corrections, Healthcare, Municipal Government, and Public Schools.

Chapters may organize special presentations and training at USOA's annual conference and at other times during the year. Chapter chairs participate as ex officio members of the Board of Directors.

E-mail lists have been created for each chapter.  Chapter members can use the e-mail list to post news articles, news releases, and links to investigative and annual reports that would be of interest to others in the field.  Or they can post a question or concern and ask other chapter members to provide them with feedback or advice.  These smaller, topic-specific discussion groups are a useful and helpful way to interact with colleagues in the ombudsman community.

USOA Members can click here to see a list of Chapter e-mail lists.

For information on current chapter activities, contact the chair or USOA's Business Office.

Corrections Chapter

Oscar Harriott
Deputy Ombudsman for Corrections
Nebraska Public Counsel/Ombudsman Office
PO Box 94712
State Capitol, Room 807
Lincoln, NE 58509-4712 USA
402-471-2035 Fax 402-471-4277
oharriott@leg.ne.gov 
 
Charlene Burkett
Deputy Ombudsman Bureau Director
402 W Washington W7479
Indianapolis, IN 46204
317-234-3190 Fax:  317-232-3154
cburkett@idoa.IN.gov
 
Education Chapter
 
Dana Abrams, Ombudsperson
St. Paul Public Schools
360 Colborne Street
St. Paul, MN 55102
Phone: 651-767-8119 
FAX 651-290-8386
dana.abrams@spps.org

Mary Jo Reiter, Ombudsman
Minneapolis Public Schools
Minneapolis, MN 55411
612-668-1848 Fax 612-668-1831
ombudsperson@mpls.k12.mn.us 
 
 Children and Families Chapter
 
Dominick Grimaldi, MSSW, Ombudsman
Tennessee Commission on Children & Youth
710 James Robertson Parkway, 9th Floor
Nashville, TN 37243-0800
615-532-1688 FAX 615-532-1591

dominick.grimaldi@tn.gov
 
Becky Updike, Ombudsman
Office of Colorado's Child Protection Ombudsman
13123 E. 16th Avenue
Auora, CO 80045
303-864-5321 FAX 303864-5351
beckyupdike@hotmail.com

Federal Chapter
 
Laurie Lenkel
Director
FDA Office of the Ombudsman

10903 New Hampshire Avenue 
WO 32, Room 4260
Silver Spring, MD 20993
301-796-8530 Fax 301-480-9039
laurie.lenkel@fda.hhs.gov  
 
Healthcare Chapter
 
Roberta Opheim, Ombudsman
Ombudsman for Mental Health & Mental Retardation
121 7th Pl. E., Ste 420 Metro Square Bldg.
St. Paul, MN 55101
651-296-7831 Fax 651-296-1021
Roberta.Opheim@state.mn.us 
 
 Municipal Government Chapter

Amy Calderwood, Ombudsman
King County Office of Citizen Complaints
516 Third Avenue, Suite W1039
Seattle WA 98104-2312
Phone: 206-205-6315
Amy.Calderwood@kingcounty.gov