Our Board of Directors

Director - President

Linda Lord-Jenkins, Ombudsman
State of Alaska Ombudsman
333 West 4th Avenue, Suite 305 
Post Office Box 101140
Anchorage, Alaska 99510-1140
907-269-6291 Fax 907-269-5291
Website
Email

Director - Vice President 

Diane Welborn, Ombudsman
Joint Office of Citizen Complaints
15 East Fourth Street, Suite 208
Dayton, OH 45402
937-223-4613 Fax: 937-228-1183
Website
Email

DIRECTOR - Secretary/Treasurer

Marvin Adams, Director
Equal Opportunity Programs and Ombudsman Services
1115 N EL Paso Street
Colorado Springs, CO 80903
719-520-2271
Email 

Director - Conferences & Training

Robin K. Matsunaga, Ombudsman
State of Hawaii, Office of the Ombudsman
465 S. King Street, 4th Floor
Honolulu, HI 96813
808-587-0770 Fax 808-587-0773
Website
Email

Director - Member Services

Beverly Reeves, District Ombudsman
Office of Planning and Community Relations
Austin School District Ombudsman Office
1111 W. 6th St, Suite A230
Austin, TX 78703
512-414-9882 Fax: 512-414-9962
Website
Email

 


 
Director - Membership

Gordon Lind, Ombudsman
Salt River Project Consumer Ombudsman Office
1521 N. Project Drive
Tempe, AZ 85281
602-236-2485 Fax 602-236-2043
Website
Email

Director - Outreach and Development

Joanne MacDonnell, Deputy Ombudsman for Arizona

Arizona Ombudsman's Office

3737 N. 7th St., Suite 209

Phoenix, AZ  85014

602-285-9136 Fax: 602-277-5312
Website

Email

Ex Officio Members 
 

 Children and Families Chapter Co-Chairs

Gerald R. Papica, Ed.D., Ombudsman
Office of the Ombudsman for Children & Families
Tennessee Commission on Children & Youth
710 James Robertson Parkway, 9th Floor
Nashville, TN 37243-0800
615-532-1572 FAX 615-532-1591
Website
Email
 

Joanne MacDonnell, Deputy Ombudsman for Arizona
Arizona Ombudsman's Office
3737 N. 7th St., Suite 209
Phoenix, AZ  85014
602-285-9136 Fax: 602-277-5312
Website
Email

Corrections Chapter

Oscar Harriott, Deputy Ombudsman for Corrections
Nebraska Public Counsel/Ombudsman Office
PO Box 94712
State Capitol, Room 807
Lincoln, NE 68509-4712
402-471-2035 Fax 402-471-4277
Website
Email 
 

Kristie Hirschman, Assistant for Small Business
Iowa Citizens' Aide/Ombudsman
1112 East Grand Avenue
Ola Babcock Miller Building
Des Moines, IA  50273
515-281-3592  Fax:  515-242-6007
Email

Education Chapter

Dana Abrams, Ombudsperson
St. Paul Public Schools
360 Colborne Street
St. Paul, MN 55102
Phone: 651-767-8394
FAX 651-290-8386
Email

Mary Jo Reiter, Ombudsman
Minneapolis Public Schools
Minneapolis, MN 55411
612-668-1848 Fax 612-668-1831
Email

Federal Chapter

Michael Turpenoff, Operations Officer
Federal Student Aid Ombudsman Office
U.S. Department of Education
830 First Street, 4th Floor
Washington DC 20202-5144
202-377-3477 Fax 202-275-0549
Website
Email

Healthcare Chapter

Roberta Opheim, Ombudsman
Ombudsman for Mental Health & Mental Retardation
121 7th Pl. E., Ste 420 Metro Square Bldg
St. Paul, MN 55101
651-296-7831 Fax 651-296-1021
Website
Email

Gene Raney, Ombudsman
Virginia Office of Health Benefits
101 N. 14th St.
Richmond, VA 23219
Phone 804-371-7932
Fax 804-371-0231
Email

Municipal Government Chapter

Amy Calderwood, King County Office of Citizen Complaints
Yesler Building, 400 Yesler Way #240
Seattle WA 98104-2312
Phone: 206-296-3506  FAX: 206-296-0948
National 800: 1-800-325-6165
Website
Email