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Board of Directors

Our Board of Directors

Director - President

Linda Lord-Jenkins, Ombudsman
Alaska Office of the Ombudsman
333 West 4th Avenue, Suite 305
Post Office Box 102636
Anchorage, Alaska 99510-2636
(907) 269-6291
Email

Director - Vice President

Robin K. Matsunaga, Ombudsman
State of Hawaii, Office of the Ombudsman
465 S. King Street, 4th Floor
Honolulu, HI 96813
808-587-0770 Fax 808-587-0773
Email

Director - Secretary

Kristen Erbes, Deputy Ombudsman
Office of the Ombudsman, City of Portland
1221 SW 4th Ave., Room 140
Portland, OR 97204
503-823-0919 Fax: 503-823-4571
Email

Director - Treasurer/Membership

Diane Welborn, Ombudsman
Joint Office of Citizen Complaints
15 East Fourth Street, Suite 208
Dayton, OH 45402
(937) 223-4613
Email

Director - Outreach and Development

Joan Beck, Citizens' Advocate
Lexington Fayette Urban County Government
200 E Main Street
Lexington, KY 40507
859-258-3230 phone
859-258-3232 fax
Email

Director - Member Services

Beverly Reeves, District Ombudsman
Office of Planning and Community Relations
Austin School District Ombudsman Office
1111 W. 6th St, Suite A230
Austin, TX 78703
512-414-9882 Fax: 512-414-9962
Email

Director - Conferences & Training

Gerald R. Papica, Ed.D., Ombudsman
Office of the Ombudsman for Children & Families
Tennessee Commission on Children & Youth
710 James Robertson Parkway, 9th Floor
Nashville, TN 37243-0800
615-532-1572 FAX 615-532-1591
Email

Ex Officio Members

Past President

Ruth Cooperrider, Deputy Ombudsman/Legal Counsel
Iowa Citizens' Aide/Ombudsman
Ola Babcock Miller Building
1112 East Grand Avenue
Des Moines, IA 50319
515-281-3592 Fax 515-242-6007
Email

Family & Children Chapter

Joanne MacDonnell, Deputy Ombudsman for Arizona

Arizona Ombudsman's Office

3737 N. 7th St., Suite 209

Phoenix, AZ 85014

602-285-9136 Fax: 602-277-5312

Corrections Chapter

Oscar Harriott, Deputy Ombudsman for Corrections
Public Counsel/Ombudsman Office
PO Box 94712
State Capitol, Room 807
Lincoln, NE 68509-4712
402-471-2035 Fax 402-471-4277
Email

Kristie Hirschman, Assistant for Small Business
Iowa Citizens' Aide/Ombudsman
1112 East Grand Avenue
Ola Babcock Miller Building
Des Moines, IA 50273
515-281-3592 Fax: 515-242-6007
Email

Healthcare Chapter

Roberta Opheim, Ombudsman
Ombudsman for Mental Health & Mental Retardation
121 7th Pl. E., Ste 420 Metro Square Bldg
St. Paul, MN 55101
651-296-7831 Fax 651-296-1021
Email

Gene Raney, Ombudsman
Virginia Office of Health Benefits
101 N. 14th St.
Richmond, VA 23219
Phone 804-371-7932
Fax 804-371-0231
Email

Municipal Government Chapter

Amy Calderwood, King County Office of Citizen Complaints
Yesler Building, 400 Yesler Way #240
Seattle WA 98104-2312
Phone: 206-296-3506
FAX: 206-296-0948
National 800: 1-800-325-6165
Email
Web Page: www.kingcounty.gov

Education Chapter

Dana Abrams, Ombudsperson
St. Paul Public Schools
360 Colborne Street
St. Paul, MN 55102
Phone: 651-767-8394
FAX 651-290-8386
Email

Adie Simmons
State of Washington
1110 Capital Way S., Ste. 304
Olympia, WA 99504
Phone: 360-725-0154
Email